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Residential Occupancy Permit Renewal
Permit Renewal Options

There are three ways to renew: 
  1. Online at
  2. Pay in-person at City Hall in the Permit Center on the 1st floor
  3. Mail a check payable to “City of San Jose Multiple Housing”. Please write the permit number on the check and mail with payment slip.

If you need assistance, email or call 408-535-7770.

Online Renewal

For permit holders who would like to renew online, visit and click on the "Pay fees" button. You will need your RSN number in order to renew your permit. The RSN number is listed in the invoice.

Owners of Tier 1 buildings will also need to complete the self-certification affidavit during the online renewal process. Tier assignments are listed on the Multiple Housing roster. See the Residential Occupancy Permit Renewal Guide.

SJPermits homepage with arrow pointing at Pay Fees button
Go to and click on the "Pay fees." A RSN number is required in order to proceed with the renewal process.

 Example of Residential Occupancy Permit Renewal Notice with arrow pointing at Owner RSN and Customer RSN numbers
The RSN number is listed on the ROP invoice.

Service Level Tier 1 Self-Certification

All owners of multi-family buildings are responsible for maintaining those buildings in compliance with minimum housing standards. Additionally, an owner or owner's agent who wants to maintain Tier 1 status must agree to check every unit in the building on an annual basis and upon change in tenancy, provide a copy of the completed Self-Certification Checklist. An affidavit agreeing to these conditions must be completed at during the renewal process for the Residential Occupancy Permit as a requirement for keeping Tier 1 status.

If any units cannot be self-certified, then Code Enforcement must be notified no later than July 31 of each year. The notification must be in writing:
Tier Changes

All of the buildings on the Multiple Housing roster
 were checked for a record of permit violations. Buildings with no permit violations moved up from tier 3 to 2. Buildings that had a permit violation moved down one tier. The reassigned buildings appear on this list and the current invoice reflects the change in service level. The FAQs provide information about the Multiple Housing Program and 3-tier service delivery model.